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Parents’ Information


If your child has a doctor, dentist, optician or hospital appointment, please collect and return children to school before and after the appointment.  You will need to collect and return your child from the office, and sign the signing in/out book.

Attendance and Holidays in Term Times

Children who are registered at a school must, by law, attend school every day. Good attendance is 96% or above, good attendance is linked to good progress and outcomes for pupils and is vitally important.  Attendance is monitored closely and we ask parents to avoid booking holidays or other family events during term time.  Please make sure that your family and friends know the term dates for Trotts Hill Primary School. In line with Hertfordshire’s policy holidays during term time will not be authorised. If you do require a leave of absence, please fill out the request form which is available to download below or paper copies from the school office. In exceptional circumstances only leave may be granted, please may an appointment with the Headteacher or Deputy should you wish to discuss a leave of absence.


If your child is unwell and needs to stay off school please could you notify the school as soon as possible. If your child has been vomiting or had diarrhoea they must stay at home for at least 48 hours following the illness to prevent it being passed on to others.


Children attend assembly on a daily basis.  Friday is a celebration assembly focusing on whole school achievement.  Parents and carers are invited to send in examples of achievements from home including trophies and certificates. Each week teachers choose a “star of the week”. Awards are given for attendance and lunchtime behaviour. Children are chosen at random from the “Headteacher’s bonus ball” and then join the headteacher to share their learning the following week.

Parents are invited to attend our Harvest assembly, Christmas performances, Spring and Summer class assemblies and Year 6 parents to watch their child/ren perform in the Summer Production.

Parents Consultations

Parent consultations are held in the Autumn and Spring Term.  In July, we offer an open evening for parents and children to meet their new teachers.  At the end of the school year, parents are provided with a written report about their child’s progress.

Contact with Class Teachers

Class teachers are available to talk to parents about their child or any concerns they may have.  Please contact the school office to arrange a convenient date and time to speak to the class teacher.  The class teacher is available to deal with any concerns in the first instance, following that an appointment can be made with the Keystage leader, then Deputy Headteacher or Headteacher.

Contact with Head Teacher

If you would like to speak to the Headteacher or Deputy Headteacher  please contact the school office to arrange an appointment. Telephone appointments can also be arranged.

School closure

In the event of school closure due to adverse weather, you will be contacted via our Schoolcomms text messaging service.  In addition we will also notify parents via our Website, Facebook page and local radio station BOB FM.  The Hertfordshire County County notification system ‘Everbridge’ will also detail any closure of schools across the county for Parents.

Please follow the link below to register with Everbridge for messages about school closures:

Hertfordshire County Council’s School Closure Notification system

“Support for families is crucial for achieving the best outcomes for children. Parents and Carers are not the only influence on a child’s changes, but effective parenting is one of the strongest protective factors for any child”

(Hertfordshire County Council).

Hertfordshire Parenting Support offers a directory of parenting courses available county wide.